Cookie Policy

Cookie Policy

Mont AM Information Technology Consultants – FZCO T/A Arcalba

1. Introduction

This Cookie Policy explains how Mont AM Information Technology Consultants – FZCO trading as Arcalba (Licence number 73952) ("Arcalba", "we", "us" or "our") uses cookies and similar technologies on our website at https://www.arcalba.com (the "Website").

This policy should be read in conjunction with our Privacy Policy and Terms of Service.

Contact: hello@arcalba.com

Registered Address:
Building A1, Dubai Digital Park
Dubai Silicon Oasis
Dubai, United Arab Emirates

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" or "session" cookies:

  • Session cookies are temporary and are deleted when you close your browser

  • Persistent cookies remain on your device until they expire or are manually deleted

3. How We Use Cookies

We use cookies to:

  • Enable essential website functionality

  • Understand how visitors use our Website

  • Improve user experience and website performance

  • Analyse website traffic and user behaviour

  • Remember your preferences and settings

We do not use cookies to collect personally identifiable information without your explicit consent.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the Website to function properly. They enable core functionality such as security, network management, and accessibility.


Cookie Name

Purpose

Duration

session_id

Maintains user session state

Session

csrf_token

Prevents cross-site request forgery attacks

Session

cookie_consent

Records your cookie consent preferences

12 months

Legal Basis: These cookies are necessary for the legitimate operation of our Website.

4.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our Website, such as which pages are visited most often and whether users receive error messages. This data is aggregated and anonymous.


Cookie Name

Purpose

Duration

Provider

_ga

Distinguishes unique users and sessions

2 years

Google Analytics

_gid

Distinguishes unique users

24 hours

Google Analytics

_gat

Throttles request rate

1 minute

Google Analytics

Legal Basis: Your consent (where required) or our legitimate interest in understanding website performance.

4.3 Functionality Cookies

These cookies allow the Website to remember choices you make (such as language preferences or region) and provide enhanced, personalised features.


Cookie Name

Purpose

Duration

lang_preference

Stores language selection

12 months

ui_preferences

Remembers interface customisations

12 months

Legal Basis: Your consent or our legitimate interest in providing a personalised experience.

4.4 Targeting and Advertising Cookies (If Applicable)

We may use these cookies to deliver relevant advertisements and measure advertising campaign effectiveness. These cookies track your browsing activity across different websites.

Note: We currently do not use advertising cookies. If this changes, we will update this policy and seek your explicit consent where required.

5. Third-Party Cookies

Some cookies on our Website are set by third-party services that appear on our pages. We do not control these cookies or the data they collect.

5.1 Google Analytics

We use Google Analytics to understand how visitors interact with our Website. Google Analytics uses cookies to collect information such as:

  • Pages visited and time spent on pages

  • Traffic sources and navigation paths

  • Device type, browser, and operating system

  • Geographic location (country/city level)

Data Sharing: This data is transmitted to and stored by Google on servers that may be located outside the UAE.

Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Privacy Policy: Google Analytics Privacy Policy

5.2 Embedded Content

We may embed content from third-party platforms such as:

When you view pages with embedded content, these providers may set their own cookies on your device. We do not control these cookies.

5.3 Social Media Plugins

If we include social media sharing buttons or plugins, these services may set cookies when you interact with them. Please refer to the respective social media platform's cookie policy:

6. How to Control and Delete Cookies

You have the right to choose whether to accept or reject cookies. You can exercise your cookie preferences through:

6.1 Cookie Consent Banner

When you first visit our Website, you will see a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our Website.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored and delete them individually

  • Block third-party cookies

  • Block all cookies from specific websites

  • Block all cookies

  • Delete all cookies when you close your browser

How to manage cookies in common browsers:

For other browsers, please consult your browser's help documentation.

6.3 Mobile Devices

For mobile device browsers, please refer to your device manufacturer's instructions:

  • iOS Safari: Settings > Safari > Block All Cookies

  • Android Chrome: Chrome menu > Settings > Privacy > Clear browsing data

6.4 Opt-Out Tools

You can also use these industry-standard opt-out tools:

7. Impact of Disabling Cookies

Please note: Blocking or deleting cookies may impact your experience on our Website. Specifically:

  • Blocking strictly necessary cookies may prevent core website functionality from working properly

  • Blocking performance cookies means we cannot improve the Website based on usage data

  • Blocking functionality cookies means the Website will not remember your preferences

8. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals. Our Website does not currently respond to DNT signals, but we respect your cookie choices made through our cookie consent banner and browser settings.

9. Cookies and Personal Data

9.1 Data Protection

Our use of cookies is governed by UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. We implement appropriate technical and organisational measures to protect cookie data.

9.2 Data Retention

Cookie data is retained for the durations specified in Section 4 of this policy. Once cookies expire or are deleted, the associated data is no longer accessible.

9.3 International Transfers

Some cookies (particularly third-party cookies) may result in data transfers outside the UAE. We ensure appropriate safeguards are in place for such transfers as detailed in our Privacy Policy.

10. Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect data from children through cookies. If you believe we have inadvertently collected such data, please contact us immediately.

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • The cookies we use

  • Legal or regulatory requirements

  • Our business practices

Last Updated: [Date]

Version: 1.0

When we make material changes, we will notify you by:

  • Posting the updated policy on this page with a new "Last Updated" date

  • Displaying a prominent notice on our Website

  • Requesting renewed consent where legally required

We encourage you to review this policy periodically.

12. Your Rights

Under UAE data protection law, you have rights regarding your personal data, including data collected through cookies:

  • Right to access - Request information about cookies and data collected

  • Right to rectification - Correct inaccurate cookie data

  • Right to erasure - Delete cookies and associated data

  • Right to object - Object to certain types of cookie processing

  • Right to withdraw consent - Withdraw cookie consent at any time

To exercise these rights, please use our cookie consent management tool or contact us directly.

13. Questions and Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: hello@arcalba.com

Address:
Data Controller
Mont AM Information Technology Consultants – FZCO T/A Arcalba
Building A1, Dubai Digital Park
Dubai Silicon Oasis
Dubai, United Arab Emirates

14. Additional Resources

For more information about cookies and online privacy, you may find these resources helpful:

  • aboutcookies.org - Comprehensive information about cookies and how to control them

  • allaboutcookies.org - Details on managing cookies across different devices and browsers

  • UAE Data Protection Office - Information about your data protection rights in the UAE

By continuing to use our Website, you acknowledge that you have read and understood this Cookie Policy.